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HERE launches Studio for no-code apps in regulated firms
Software-as-a-Service

HERE launches Studio for no-code apps in regulated firms

Regulated firms can let non-technical staff build apps in a controlled browser, using approved AI tools and existing security controls.

By Sean Mitchell • 4 min read • Thu, 16th Jul 2026
Grafana Labs named leader in Gartner observability report
Software-as-a-Service

Grafana Labs named leader in Gartner observability report

The ranking underscores rising demand for observability tools as AI workloads add strain to increasingly complex production systems.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 16th Jul 2026
Apache Ossie joins incubator to standardise metrics
Data Analytics

Apache Ossie joins incubator to standardise metrics

Aiming to cut conflicting analytics results, the project will now be governed by the Apache Software Foundation after support topped 50 organisations.

By Sean Mitchell • 3 min read • Wed, 15th Jul 2026
AI skills appear in 17% of GTM job ads, index finds
Software-as-a-Service

AI skills appear in 17% of GTM job ads, index finds

AI hiring is spreading unevenly across revenue teams, with senior roles and Sydney adverts most likely to mention the skill.

By Mark Tarre • 4 min read • Thu, 9th Jul 2026
John Margerison on the new class of employee: AI managers
Data Protection

John Margerison on the new class of employee: AI managers

Businesses should treat AI like a new hire, as weak oversight could expose sensitive data and leave staff needing fresh skills to stay relevant.

By Jake MacAndrew • 3 min read • Wed, 8th Jul 2026
Genesys names new partner chiefs to expand AI push
Software-as-a-Service

Genesys names new partner chiefs to expand AI push

The appointments signal a sharper partner-led route to market as the software group pushes AI deeper into customer service systems used by thousands.

By Mark Tarre • 3 min read • Wed, 8th Jul 2026
CrayonIQ says APAC CX buying shifts to AI strategy
Digital Transformation

CrayonIQ says APAC CX buying shifts to AI strategy

Enterprises are increasingly judging CX vendors on AI governance, cloud infrastructure and pricing transparency rather than contact centre features alone.

By Mark Tarre • 4 min read • Thu, 2nd Jul 2026
Incorta launches Intelligence platform for business users
Manufacturing

Incorta launches Intelligence platform for business users

Business teams can now act on live enterprise data without spreadsheets, as the platform ties AI analysis, applications and workflows together.

By Sean Mitchell • 4 min read • Thu, 2nd Jul 2026
Google opens BigQuery conversational analytics to users
Data Analytics

Google opens BigQuery conversational analytics to users

Businesses can now query BigQuery in plain English, with Google adding audit trails, access controls and scheduled AI analyses.

By Sean Mitchell • 4 min read • Wed, 1st Jul 2026
Ping Identity appoints Sultan as APJ General Manager
Hybrid Cloud

Ping Identity appoints Sultan as APJ General Manager

The hire comes as APJ customers accelerate AI deployment, raising demand for identity controls to manage human and machine access safely.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 30th Jun 2026
Adblock for YouTube extension flagged for security risk
Cybersecurity

Adblock for YouTube extension flagged for security risk

More than 11 million users could have been exposed if a server-side change had turned the Chrome add-on into a vehicle for code execution.

By Sofiah Nichole Salivio • 4 min read • Tue, 30th Jun 2026
Magnum Ice Cream names Accenture, HCL for tech carve-out
Customer Relationship Management

Magnum Ice Cream names Accenture, HCL for tech carve-out

The separation from Unilever will hinge on a new digital backbone, with systems to be rolled out over 18 months before TSA support ends in 2027.

By Sean Mitchell • 3 min read • Mon, 29th Jun 2026
Salesforce launches AI commerce tools for retailers
Software-as-a-Service

Salesforce launches AI commerce tools for retailers

Retailers are being pushed to capture sales from AI assistants as Salesforce links its commerce software to ChatGPT and other platforms.

By Mark Tarre • 5 min read • Mon, 29th Jun 2026
Propel launches production MCP for AI-driven PLM integration
Digital Transformation

Propel launches production MCP for AI-driven PLM integration

Manufacturers could soon query live product data from AI tools, as Propel links its PLM platform to Claude, ChatGPT and Copilot.

By Mark Tarre • 4 min read • Sat, 27th Jun 2026
Contentful launches Palmata to track AI brand visibility
Software-as-a-Service

Contentful launches Palmata to track AI brand visibility

Marketers are increasingly worried that AI answer engines are shaping first impressions before customers reach their websites.

By Joseph Gabriel Lagonsin • 5 min read • Fri, 26th Jun 2026

Stories from Other Regions

Salesforce stories

One NZ wins TM Forum award for AI telecoms project
Digital Transformation

One NZ wins TM Forum award for AI telecoms project

New Zealand telecoms could gain a software-led revenue stream after One NZ's AI project was named among TM Forum's top Catalyst awards.

By Mark Tarre • 4 min read • Tue, 14th Jul 2026
Airbyte adds action-taking AI agents to OpenAI marketplace
Customer Relationship Management

Airbyte adds action-taking AI agents to OpenAI marketplace

Businesses can now let AI agents update Salesforce records and run tasks through Airbyte's new OpenAI Marketplace listing.

By Mark Tarre • 3 min read • Fri, 10th Jul 2026
Intezer launches custom AI agents for security teams
Security Operations Centres

Intezer launches custom AI agents for security teams

Security teams could cut repetitive case work as Intezer's beta lets them build AI agents for reports, handover notes and rule tuning.

By Sean Mitchell • 3 min read • Sat, 4th Jul 2026