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PDQ adds ticketing integrations & macOS vulnerability tools
DevOps

PDQ adds ticketing integrations & macOS vulnerability tools

IT teams can now handle Mac and Windows vulnerabilities in one workflow, while support agents gain ticketing links that cut manual lookups and errors.

By Joseph Gabriel Lagonsin • 3 min read • This month
SAP Concur adds AI tools with Amex GBT partnership
Robotics

SAP Concur adds AI tools with Amex GBT partnership

It aims to cut manual work for travel and finance teams as new dashboards, approval tools and disruption alerts roll out in stages.

By Sofiah Nichole Salivio • 4 min read • This month
8x8 revenue hits record as AI adoption more than doubles
Software-as-a-Service

8x8 revenue hits record as AI adoption more than doubles

Customer use of 8x8's AI tools jumped 121% year on year, helping drive record first-quarter revenue and a fifth straight quarter of growth.

By Joseph Gabriel Lagonsin • 4 min read • This month
Anaptyss launches IGNITE to spur employee innovation
Digital Transformation

Anaptyss launches IGNITE to spur employee innovation

It aims to turn staff ideas into customer solutions and patentable IP, as the company backs prototypes, mentoring and filing costs.

By Joseph Gabriel Lagonsin • 3 min read • This month
Anaptyss launches IGNITE to spur company-wide innovation
Digital Transformation

Anaptyss launches IGNITE to spur company-wide innovation

The programme gives staff a route to turn workplace ideas into customer solutions and patentable intellectual property, as AI speeds up competition.

By Sofiah Nichole Salivio • 3 min read • This month
PIL taps Celonis & WNS to boost shipping operations
Agricultural Technology

PIL taps Celonis & WNS to boost shipping operations

The programme aims to cut delays and duplication across PIL's 100-vessel network by creating a single real-time view of operations.

By Mark Tarre • 4 min read • This month
Why enterprise AI must learn to act, not just talk
Digital Transformation

Why enterprise AI must learn to act, not just talk

Travel and banking customers could see faster resolutions as enterprises shift AI from answering queries to completing tasks end to end.

By Albert Nel • 6 min read • This month
Google Cloud touts sharded fix for noisy neighbours
Software-as-a-Service

Google Cloud touts sharded fix for noisy neighbours

Shared data platforms could see outages contained to one tenant, as Google Cloud says a new sharded design cuts blast radius and eases scaling.

By Sean Mitchell • 4 min read • This month
SAS Innovate: New era of scams requires novel solutions
Fintech

SAS Innovate: New era of scams requires novel solutions

Australians are losing billions as AI-driven fraud pushes banks, telcos and platforms to share scam data faster and stop payments earlier.

By David Shilovsky • 5 min read • This month

Stories from Other Regions

Productivity stories

Eltropy sets out AI playbook for community lenders
Software-as-a-Service

Eltropy sets out AI playbook for community lenders

Community banks and credit unions are being urged to use AI across the customer journey to speed replies, cut calls and satisfy regulators.

By Joseph Gabriel Lagonsin • 4 min read • This month
Allvue launches GP Accounting for private capital firms
Fintech

Allvue launches GP Accounting for private capital firms

The new software aims to cut reliance on spreadsheets and curb reconciliation errors as private capital firms juggle carry, ownership and compensation.

By Karen Joy Bacudo • 4 min read • This month
Astraeus launches AI-native wealth platform for firms
Software-as-a-Service

Astraeus launches AI-native wealth platform for firms

Wealth firms could gain a governed way to use AI without replacing legacy systems, as the New York-based start-up raises more than USD $10 million.

By Karen Joy Bacudo • 4 min read • This month
Scoot uses Qualtrics AI to cut feedback analysis time
Software-as-a-Service

Scoot uses Qualtrics AI to cut feedback analysis time

Passengers can now see booking glitches fixed faster, as Scoot has cut feedback analysis from hours to minutes using Qualtrics AI.

By Joseph Gabriel Lagonsin • 3 min read • This month
Politicians across party lines call for end to stop-start infrastructure investment
New Zealand Labour Party

Politicians across party lines call for end to stop-start infrastructure investment

Consensus remained broad, but party MPs still clashed over who should pay for long-term works and how to curb costly overdesign.

By RNZ • 3 min read • This month
Maximum raises USD $30 million seed round for banks
Software-as-a-Service

Maximum raises USD $30 million seed round for banks

Banks could gain faster product updates and lower operating costs as Maximum emerges from stealth with a USD $30 million seed round.

By Karen Joy Bacudo • 4 min read • This month
Anaptyss launches IGNITE to spur employee innovation
Digital Transformation

Anaptyss launches IGNITE to spur employee innovation

Staff across Anaptyss will be able to turn frontline ideas into customer solutions, patents and rewards under the new IGNITE programme.

By Sofiah Nichole Salivio • 4 min read • This month
The NHS Copilot rollout exposes the governance gap behind enterprise AI ambition
Data Protection

The NHS Copilot rollout exposes the governance gap behind enterprise AI ambition

Half a million NHS staff will get Copilot as leaders race to fix weak data controls and stop sensitive records surfacing in prompts.

By Richard Harbridge • 6 min read • This month