Opinion stories
Australia's environment is at risk due to a lack of real-time monitoring. The new outcomes-based regulatory framework misses the mark without EIoT technology.
Australian banks are urged to invest in artificial intelligence to combat money laundering, with 68% believing it is the solution.
Incorporating robotic process automation can streamline processes, reduce errors, and optimize talent, saving businesses costs.
Cyber-threat fusion centres transform siloed security, enhancing cross-department intel sharing & decision-making.
Work-from-anywhere contact centres need quality control mechanisms to ensure a consistent customer experience, according to NICE.
Asset visibility is key to operational efficiency and preventive maintenance, allowing Asian organizations to identify root causes and reduce downtime.
Bill Gates believes that the post-pandemic future will be a 'semi-normal' version of the past, with a hybrid workforce and a continued reliance on the cloud.
The need for robust cybersecurity is growing as cybercriminals adapt their tactics. Network detection and response (NDR) is now essential.
Industrial cyber-risk in Asia is increasing due to IT-OT integration, geopolitical tension, and cloud-based applications, says Gartner.
Secure web gateways (SWG) are essential tools for web security in today's workforce, providing threat protection and preventing data leakage.
Whilst some in the sector struggle to stay afloat and many are shutting their doors for good, others are booming in the most trying times.
Australia's manufacturing industry CFOs are optimistic about the future, focusing on reshoring and upskilling in the post-pandemic world.
Asia's energy, oil and gas, and manufacturing sectors are rapidly digitizing operations to remain competitive, driving a greater focus on cybersecurity.
The pandemic has revolutionized the future of work with remote operations, increased productivity, lower costs, and environmental benefits.
The modern world relies heavily on data centers, making server hardware reliability crucial. Machine learning can predict memory failures, improving uptime.
Data centers can achieve energy savings of 20 to 60% by using variable speed drives, but they can also cause energy losses due to harmonics.
Introducing new technology to the healthcare industry beyond COVID-19 will be complicated. The only thing that can simplify it is well-organised data insights.
Consumers are being warned to stay vigilant as fraudsters and cybercriminals target online shoppers ahead of the holiday season.
The future of 3D printing has never been brighter, thanks to growing adoption across industries and its potential for revolutionizing processes.
2020 has been a challenging year for businesses worldwide. As we approach 2021, here are four key areas for contact centre optimization.
