Opinion stories
We can probably all agree that we're living through the worst Cybersecurity Crisis in history with respect to the threat environment.
The impacts of a digital-first society on contact centres are significant and require a digital-first customer experience strategy.
If you're a content creator, a marketer, or a business owner, there are numerous AI tools available that can aid you in your day-to-day work.
Built on the Appian Platform, Connected Underwriting empowers insurers to accelerate the underwriting process and improve customer experience.
All eyes are on the big tech players as they battle it out to win the chatbot innovation race, but it's not been without its challenges.
Simply put, software lifecycle management reduces surprises by configuring the IT environment and following a plan for ongoing assessments and updates.
Hoteliers must engage with guests and monitor online feedback to shape the guest experience and maintain a positive online reputation.
Enterprise IT in 2023 is facing immense challenges of digital transformation, cybersecurity, and budget pressures, but an agile approach can help.
The value of data is rising as businesses navigate supply chain disruptions and an impending recession. Python can help unlock the power of data.
Simul8 has developed a next-generation digital twin engine, combining process mining and machine learning for more accurate simulations and decision-making.
Marzio Ghezzi of Digital Health technology specialist Mia-Care, gives his insights into the issue of patient data security.
Security vendors must be held accountable for reducing detection and response time so they're able to stop attacks before they escalate into major incidents.
The rapid growth in demand for digital services has put pressure on businesses to prioritize sustainability, with cloud migration emerging as a key solution.
Companies are finding that their bills are rising as they harness the cloud to use new technologies and explore new opportunities.
The growing demand for compute power is causing a shift towards colocation and cloud solutions for High-Performance Computing applications.
As the world becomes increasingly digitised, content subscription services have emerged as one of the most profitable consumption models.
Open Banking has matured into an innovative payments solution enabling merchants to drive conversion, reward loyalty and improve the customer experience.
If employees are not trained nor educated on the cybersecurity landscape, they cannot be expected to spot cyber attacks, protecting themselves and the business.
Over the past two years, opportunities have emerged for marketers to learn and grow. What lessons can we glean from those who have been most successful?.
While 5G is in the spotlight, most IoT applications will continue to run on 4G until the end of the decade, according to a report.