Hospitality Stories

Australian Stories

Hospitality stories

Square launches Uber Eats integration for Australia

Australian restaurants using Square can now cut tablet clutter and manage Uber Eats, dine-in orders and stock from one system.

By Mara Sugue • 3 min read • Last week

Data Analytics

Humanforce named major contender in two Everest tests

The dual Everest Group recognition strengthens Humanforce's push to sell a broader HCM suite to frontline employers in regulated sectors.

By Mara Sugue • 4 min read • Last week

Software-as-a-Service

Savira launches free privacy tools for small firms

More than 100,000 small businesses are now in privacy regulators' sights as tougher rules push demand for cheaper compliance tools.

By Sean Mitchell • 4 min read • Last month

Digital Transformation

COSBOA urges support to boost small business AI use

Australia could miss the productivity gains from artificial intelligence unless small firms get more practical support to use it across their operations.

By Joseph Gabriel Lagonsin • 5 min read • Last month

Global Stories

Hospitality stories

Customer Experience

Eagle Eye adds Divide By Zero to APAC partner programme

Retailers in Asia-Pacific will gain more choice over loyalty and personalisation systems as Eagle Eye broadens its partner network with Divide By Zero.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday

Software-as-a-Service

Square launches Apple Business integration for sellers

Eligible sellers can now update Apple Maps listings from Square, reducing the burden of keeping hours, addresses and branding current across eight markets.

By Raphael Veloso • 3 min read • 2 days ago

Customer Experience

Singapore Airlines refreshes in-flight dining across cabins

Passengers in premium cabins will get new tableware, wines and service touches as the carrier expands its menu overhaul across all classes.

By Joseph Gabriel Lagonsin • 3 min read • 2 days ago

Network Infrastructure

EnGenius names Rachel Saunders as Vice President of Sales

The hire signals EnGenius's push to expand across North America through partners as it tries to win more cloud networking and security business.

By Mara Sugue • 3 min read • Last week

Digital Transformation

Bixolon & Isitec boost logistics traceability printing

More than 100 printers are now supporting parcel traceability across Isitec customers' logistics sites, after a rollout designed to cut manual steps.

By Sofiah Nichole Salivio • 3 min read • Last week

Software-as-a-Service

Merlin rolls out NiCE CXone across 140 attractions

Guest service at Merlin's attractions has improved sharply, with issue resolution rising to 95% after an AI platform was rolled out.

By Sean Mitchell • 4 min read • Last month

Software-as-a-Service

Manchester City extends Qualtrics deal as campus grows

Feedback tools will now cover more of the Etihad Campus as Manchester City expands year-round attractions and uses AI to speed responses.

By Sean Mitchell • 3 min read • Last month

Software-as-a-Service

Merlin rolls out NiCE AI across visitor attractions

Visitors should see faster help and fewer repeat calls as Merlin links bookings, support and follow-up across 140 attractions worldwide.

By Sofiah Nichole Salivio • 4 min read • Last month

Software-as-a-Service

Yooz passes 7,000 customers on record H1 2026 usage

Rising demand for finance automation helped Yooz hit record platform usage in H1 2026, with its customer base topping 7,000 worldwide.

By Karen Joy Bacudo • 3 min read • Last month

Customer Relationship Management

6 Industries that need address verification

Bad address data can now trigger missed deliveries, compliance gaps and fraud risks across sectors from retail to healthcare.

By Shivani Pimpili • 5 min read • Last month

Digital Signage

Intrado launches Canadian French OneAlert for alerts

Organisations serving Francophone communities can now send emergency alerts faster, without separate translation tools, via a Canadian French interface.

By Sofiah Nichole Salivio • 3 min read • Sat, 29th Aug 2026