Forrester Research Stories

Australian Stories

Forrester Research stories

Kindervag book charts Zero Trust resilience in AI era

As AI-driven attacks grow more automated, the book urges organisations to use Zero Trust and segmentation to limit breach damage.

By Raphael Veloso • 3 min read • This month

Global Stories

Forrester Research stories

Manufacturing

Nintex launches process tool to tie AI to workflows

Rising demand for governed AI automation is pushing enterprises to seek platforms that link process knowledge with complex workflows and oversight.

By Mara Sugue • 4 min read • 4 days ago

Customer Experience

Forrester warns AI costs will cut B2C marketing plans

Higher AI spend will force B2C marketers to trim a third of planned projects as usage-based pricing pushes budgets under strain.

By Mara Sugue • 3 min read • Last week

Digital Transformation

Forrester warns of shadow AI surge across Asia Pacific

Governance gaps could leave large firms exposed as employee-built AI agents outnumber sanctioned tools in Asia Pacific by 10 to one.

By Mara Sugue • 4 min read • Last week

Robotics

Asia Pacific leads shift to software-defined manufacturing

Rising labour shortages and geopolitical pressure are pushing manufacturers towards automation, with Asia Pacific now accounting for 74% of new robot deployments.

By Karen Joy Bacudo • 3 min read • This month

Manufacturing

AI, data analytics driving FPT's strong APAC growth

Enterprises across APAC are moving from AI trials to deployment, boosting demand for FPT's data-led transformation services.

By David Shilovsky • 6 min read • This month

Mergers and Acquisitions

WPP names Eric Campbell as VML Global Chief Executive

Jon Cook will stay on until March 2027, giving WPP a lengthy handover as Eric Campbell takes over VML's global leadership.

By Sofiah Nichole Salivio • 4 min read • This month

Private Cloud

Forrester says AI is reshaping cloud strategy for 2026

Rising AI costs and governance risks are forcing enterprises to rethink where workloads sit, as cloud strategy becomes tied to AI deployment.

By Raphael Veloso • 3 min read • This month

Digital Transformation

Boomi named leader in Forrester adaptive orchestration

Businesses need less reworking of automated workflows as demand shifts, and Forrester says Boomi is best placed to provide it.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Firewalls

NCC Group named in Forrester MDR services landscape

Buyers are demanding proof of faster containment and better outcomes as Forrester highlights a crowded MDR market with rising AI expectations.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Software-as-a-Service

Iron Mountain wins first-time analyst nods for InSight DXP

It boosts Iron Mountain's push into AI-ready records management as the platform gains broader analyst attention across document processing and analytics.

By Raphael Veloso • 4 min read • Last month

Digital Transformation

PwC UK appoints Jeremy Bassinder as Chief AI Officer

The hire comes as clients seek advice on moving AI from trials into core operations and proving returns on investment.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Smart Cities

Forrester warns AI growth will strain energy & water

By 2027, AI expansion is set to drive up power and water costs, while forcing tougher rules on data centre building and funding.

By Raphael Veloso • 4 min read • Last month

Disaster Recovery

Forrester urges firms to prioritise practical AI governance

Enterprises face mounting risks from AI outages and hidden governance costs as Forrester says day-to-day operational needs now outrank frontier fears.

By Sean Mitchell • 3 min read • Last month