The Ultimate Guide to Digital Transformation
A curated Australian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Digital Transformation.
What to know about Digital Transformation
Digital Transformation is a pivotal topic shaping the future of business, technology, and society. This extensive collection of stories highlights how organisations across industries and regions are navigating the complexities of digital change, leveraging emerging technologies such as AI, cloud computing, IoT, and automation to enhance operations, customer experiences, and competitive advantage.
From global expansions and strategic partnerships to AI-driven innovations and challenges involving legacy systems, skills gaps, and cybersecurity, the narratives offer deep insights into the multifaceted nature of digital transformation. Readers can explore case studies of enterprises revamping their infrastructure, government initiatives accelerating digital services, and the evolving roles of leadership in driving technology adoption.
Engaging with these stories will provide readers with a broad understanding of current trends, practical strategies, and forward-looking perspectives essential for thriving in an increasingly digital world. Whether you’re a business leader, IT professional, or technology enthusiast, this tag offers valuable knowledge on embracing transformation to foster resilience, innovation, and growth.
Australian Digital Transformation News
Regional stories with direct local relevance
AI firms urged to ditch tokens for outcome pricing
Enterprises are seeing AI bills rise faster than value, as token pricing ties spend to usage rather than the business outcomes buyers want.
Manhattan adds AI explainability to ActivePlanning
Planners can now see why forecasts changed, as Manhattan embeds plain-language AI explanations inside ActivePlanning rather than forcing spreadsheet checks.
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Australian firms race to appoint chief AI officers
Almost half of Australian organisations now have AI chiefs, with the role set to become a permanent fixture as governance concerns grow.
Elemental Concept expands to Australia with CX model
The consultancy is betting that Australian buyers will back a decision-led CX model as brands struggle to prove revenue gains from journey redesigns.
Australian customer service still leans on phone calls
Longer waits and higher costs are weighing on Australian contact centres as most customer queries still arrive by phone, research shows.
Oracle, Ingram Micro strike Australian distribution deal
Australian enterprises will gain wider access to Oracle's cloud and AI tools as demand for multicloud infrastructure and data security rises.
Analyst Insights
Research and market analysis connected to Digital Transformation
KeeperPAM tops SoftwareReviews privileged access report
Fortinet launches FortiGate 1200G with FortiSASE Outpost
Nozomi Networks appoints co-founder Carcano as CEO
Cognizant deepens Anthropic tie-up as Claude rollout grows
Dynatrace adds AI agents for governed IT operations
Featured News
Cohesity mitigating shadow AI by empowering staffers
Approved AI tools are cutting shadow use by staff, but Cohesity warns the bigger risk is corrupted enterprise knowledge and weak governance.
Oracle, Ingram Micro strike Australian distribution deal
Australian enterprises will gain wider access to Oracle's cloud and AI tools as demand for multicloud infrastructure and data security rises.
Fresh perspective: New Gentrack CTO on AI-driven utility future
AI tools could cut utility costs and reduce customer friction as Gentrack's new Chief Technology Officer pushes a more proactive service model.
AI arms race forcing businesses to rethink cybersecurity
Security teams are racing to shrink exposure windows as AI makes newly disclosed vulnerabilities exploitable almost immediately.
Check Point CTO on AI's double-edged sword
AI is shrinking the gap between vulnerability disclosure and real-world exploitation to hours, forcing security teams to adapt fast.
Meet the man behind the Saas-Pocalypse: Emergent's Mukund Jha
The new cash will help Emergent broaden from coding tools into an operating system for small and medium businesses as demand surges.
Manufacturers strengthen OT security as threats intensify
Production line shutdowns and safety risks are pushing manufacturers to invest in OT defences built for ageing industrial systems.
Resilience over prevention as AI reshapes security landscape
Rising ransomware speed is pushing ANZ firms to increase spending on recovery strategies as AI gives attackers new ways in.
Check Point: Be the best, or get out the way
Rising AI-driven attacks are compel security buyers to cut vendor sprawl, though Check Point warns over-consolidation can still raise risk.
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Check Point: Hackers are already in. Act accordingly
Hackers are exploiting vulnerabilities in hours or minutes, leaving many organisations compromised before defenders spot the breach.
Future of enterprise software is agentic apps, says Oracle
Oracle is targeting a common blocker to AI adoption by adding governance, human checks and audit trails to its agentic app builder.
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OnBoard says board AI policy key, but lags behind in adoption
Most boards are using AI, but formal guidelines are still missing as adoption races ahead of governance, OnBoard's survey found.
Archaic payment processes costing SMEs time and money
Australian SMEs are missing working capital gains as manual invoicing and EFTs leave payments slower and less secure.
SiteHive gains traction with unblinking eyes on the job
Construction firms can now monitor dust, noise and weather remotely, helping avoid delays and environmental breaches across hundreds of sites.
Agentic AI creates enterprise challenge beyond LLM boom
Enterprises face rising costs and governance gaps as thousands of AI agents begin operating alongside staff across multiple systems.
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CorPlan launches CoreEPM: Rapid return AI-powered Business Intelligence
By replacing spreadsheets and manual finance work, the new platform aims to cut months-long implementation times and free staff for higher-value tasks.
AI reshaping cybersecurity - on defence and attack
Criminals are using AI to scale phishing and hunt flaws faster, forcing firms to harden defences as alert volumes and risks rise.
Reducing cyber risk is still hard: Why CTEM stalls at action
Security teams are still struggling to turn vulnerability alerts into fixes, leaving companies exposed for months when IT and operations must act separately.
The new workforce: AI agents to work in concert with humans
AI agents are set to reshape hiring and team structures, pushing firms towards global talent pools and outcome-based work.
Don't lose the human connection in AI-supported recruitment
Human judgement is becoming more valuable as AI screens CVs, with candidates wary of being reduced to data points and overlooked for potential.
UiPath assisting One NZ on journey to become AI leaders
Strict controls are now central to One NZ's AI push as it guards customer data and avoids costly errors in billing and finance.
'Lack of support' as Australia lags behind on blockchain
Years of regulatory delay risk leaving Australia behind as tokenised assets and digital investment platforms gather pace.
Data storage gets profitable as Exaba targets US expansion
Exaba's local cloud storage pitch could give US managed services providers higher margins as it challenges AWS and Azure in a crowded market.
Storage to strategy: Everpure pivots to data intelligence
Enterprises wrestling with AI readiness and data sovereignty may gain clearer governance as Everpure adds a new intelligence layer.
Banks face AI balancing act as regulation tempers uptake
Australia's banks are steadily increasing their use of artificial intelligence, but regulation and data security fears are tempering adoption.
Data-driven transport: The future is here
Australia's truck driver shortage is set to triple by 2029, pushing fleets towards data tools that could make autonomy viable.
How the 'human hour' mentality influences the future of tech
AI pilots are faltering where firms still judge success by hours saved, leaving customer value and workforce design unresolved.
Tech reinvent as Hejaz teases 'Wahda' superapp launch
Weeks before a planned August debut, the app aims to entice more than 2 billion Muslims with chat, video and faith-based AI tools.
Hype growing - but SMEs still face barriers to AI adoption
Small firms risk falling behind unless they adopt AI for practical gains, as SMEC AI says many are still confused by the technology.
'Smart people changing': How humans and agentic AI co-exist
Governance fears and skills gaps are pushing businesses to deploy agentic AI in secure systems while protecting staff from disruption.
Exabeam: Ruthless efficiency can make agentic AI malicious
Behavioural analytics is becoming essential as AI agents can pursue tasks so efficiently that they may cause damage without any malicious intent.
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Digidentity helping companies navigate AI fraud challenges
AI-driven fraud is pushing healthcare, government and carmakers to tighten identity checks as remote transactions spread worldwide.
New Zealand 'ingenuity' driving Lightspeed's global success
Auckland's engineers are shaping Lightspeed's products worldwide, as the company expands AI tools and keeps key leadership in New Zealand.
Visibility can shield you against $15k/min downtime
Blind spots in monitoring are pushing outage bills higher, with Splunk estimating average downtime now costs USD $15,000 a minute.
How Invetech and McGrathNicol modernised with SAP S/4 HANA
The move has cut month-end work and lifted invoice processing, while avoiding costly customisation and easing future upgrades.
Workday GO offers growth potential for mid-sized enterprises
Australian and New Zealand mid-sized firms will gain faster deployments and real-time people, payroll and finance insights from Workday GO.
Clean Core and governed AI enable SAP success
Australian firms can avoid costly upgrade pain and AI risks by pairing Clean Core with governed data and trusted partners.
Exclusive: Reco COO on securing the AI inside your SaaS stack
Reco COO Zoe Hillenmeyer says enterprises typically underestimate their AI agent exposure by a factor of ten and that gap is widening.
Certes says be ready to protect data before Q Day hits
Only 3% of Australian businesses have started preparing for post-quantum cryptography, leaving sensitive data exposed to harvest-now, decrypt-later attacks.
Dext: Transformative AI made easy for accountants and bookkeepers
Accountants could cut errors and save time as Dext AI Assist brings prompt-based automation to bookkeeping workflows.
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'Didn't believe it': Dayforce optimising people management
Payroll headaches eased at Retail Apparel Group as Dayforce linked time and attendance with pay, cutting manual fixes and boosting morale.
Riverbed says go from ticket queues to zero disruption
AI-driven support tools could cut employee downtime, as Riverbed argues that fewer tickets may still hide unresolved problems.
The AI challenge - balancing governance and innovation
Many projects remain stuck at proof of concept as businesses wrestle with data governance, security and agent oversight before scaling AI.
Dell Technologies makes all the hardware cool again
Renewed AI spending is boosting demand for Dell's secure, certified infrastructure as companies chase faster deployment and lower cloud costs.
Catchpoint acquisition by LogicMonitor 'makes a lot of sense'
The deal could help customers move from reactive IT monitoring to predictive AI-driven automation by combining two different data sets.
Guidewire: Modernising insurance with accountability
Regulators are warning insurers to keep humans accountable as AI speeds up claims work and other busy tasks, Guidewire says.
Deputy are shaping future of shift work administration
Managers in retail, hospitality and healthcare could save hours as the AI tool automates rosters and timesheets while flagging breaches.
HPE assisting IT teams navigate complex challenges
HPE Networking says AI, zero trust and SASE are reshaping network security as remote work and connected devices make threats harder to control.
Cloudera hackathon highlights enterprise AI data challenges
Only seven per cent of organisations are data ready, raising doubts over whether enterprise AI can move from prototypes to production.
Exclusive: Arctic Wolf builds out agentic security
Arctic Wolf expands its Agentic SOC as AI speeds attacks and shadow AI risks, with President, Technology and Services Dan Schiappa backing human oversight.
Telstra launches Adaptive Networks Centre for businesses
Telstra launches Adaptive Networks Centre, giving enterprise customers and partners faster digital quoting, ordering and near real-time control.
TeamViewer utilising AI to cut costly digital friction
A survey of 4,000 workers found digital friction is fuelling burnout, tears and staff turnover as TeamViewer automates routine IT tasks.
Vanyar primed for success with Uriah Jacobs at the helm
A shortage of skilled partners is slowing wider adoption of Palantir Foundry and AIP, creating an opening for Vanyar in the commercial market.
Yubico well-prepared for post-quantum computing threats
Businesses are racing to upgrade defences as Yubico says quantum computers could expose banking, health data and other records within years.
'Self-learning' AI big boon for Qualtrics' CX
Companies using AI for customer experience are cutting churn and lifting revenue, with Qualtrics saying richer feedback can triple insights.
Sage branding itself on trust in AI world of 'big voices'
Trust is emerging as a selling point for finance software as Sage warns that opaque AI can leave CFOs answerable for costly errors.
Exclusive: Denodo's Dominic Sartorio on perfect data vs the right data
Trust in enterprise AI is being undermined as Denodo research finds most firms still lack live, context-aware data for production use.
Expert Columns
AI firms urged to ditch tokens for outcome pricing
AI in action: From conversations to real business outcomes
Shadow AI upends Australian workplaces as firms catch up
Why the next breakthrough in AI agents comes down to leadership, not technology
AI is coming for the month-end close - what CFOs should automate first
How Linen House rebuilt a 33-year-old wholesale brand for a channel-everything market
2026 holiday predictions: The evolving customer journey
Post-quantum cryptography: are we sleepwalking into the next Y2K moment?
ERP's next evolution isn't automation, it's creativity
Amperity's CMO reveals how continuous decisioning fuels loyalty innovation
Interviews
Interviews and video coverage from the networkRecent Digital Transformation News
Devoli appoints Kent Plummer as Australia Channel Manager
The hire gives Australian managed service providers local support as Devoli intensifies its push to win channel business across the Tasman.
Icana.AI CallCoach lifts Finance One compliance checks
Full-call analysis has lifted Finance One's compliance and coaching performance, after the lender reviewed more than 300,000 customer calls.
Shadow AI upends Australian workplaces as firms catch up
Australian firms are racing to curb shadow AI use after staff began sharing confidential data with unsanctioned tools.
Social media reshapes Australians' shopping habits
Six in ten Australians now act on products they see on social platforms, underscoring a shift in how brands must win buyers online.
Ansarada upgrades AiDA for prompt-first dealmaking
Deal teams can now query sensitive transaction data without leaving Ansarada's secure environment, as the platform adds prompt-first AI tools.
Altura Learning launches digital aged care platform
Aged care providers can now buy and deploy compliance training faster as stricter standards force the sector to modernise workforce learning.
Are Media names Levine as Director of Technology and Product
The publisher is stepping up its digital push as Bruce Levine takes charge of technology and product to speed new audience services.
Equinix names Jarrod Nink as Managing Director for Australia
Rising demand for data centre space and cloud links has prompted Equinix to install a telecoms veteran to steer its Australian growth.
Fed gov leads cross tasman digital maturity ranking
Federal digital controls are reshaping technology spending and services, with Canberra scoring 88.3 to outpace New South Wales by almost 15 points.
Banjo Loans urges SMEs to use AI with human checks
Poorly checked AI use could leave SMEs exposed to lending errors, fines and loan cancellations, Banjo Loans has warned.
NiCE expands RingCentral partnership with AI focus
The deal gives businesses a more integrated way to link employee communications with customer service, as NiCE adds RingCentral's RingEX to its portfolio.
TeamViewer & ServiceNow launch AI operations tie-up
Enterprise IT teams could cut resolution times as TeamViewer's endpoint tools join ServiceNow's AI platform for automated remediation.
Sweet As launches AI hospitality discovery platform
Diners in Sydney now have a new way to find venues, while operators can tap first-party data and commission-free bookings.
Australian marketers lag on AI maturity, study finds
Most teams are still at an early stage, with 83% of respondents in the lower AI maturity levels and no one reaching the top two.
AI is coming for the month-end close - what CFOs should automate first
Finance teams could cut days from month-end reporting by automating repetitive reconciliations first, while leaving judgment calls to people.
Australian workers want human oversight for AI autonomy
Most Australian staff are happy with AI as an assistant, but 64% want a human involved before it acts independently.
Atturra cuts FY26 revenue guidance but keeps profit
Profit is still on track as weaker government-linked trading and accounting changes push Atturra's FY26 revenue below earlier guidance.
How Linen House rebuilt a 33-year-old wholesale brand for a channel-everything market
A decade-old cloud ERP move let Linen House shift from wholesale to direct sales, with more than half its revenue now coming consumer-facing.
Western Sydney University rolls out Copilot to all staff
The move gives staff and research students access to AI tools aimed at saving time on admin and preparing graduates for a changing labour market.
Acronis says frontier AI is speeding cyber attacks
Frontier AI is lowering the bar for cybercrime, with attackers using it to scale phishing, malware and reconnaissance more quickly.
Job Moves
Devoli appoints Kent Plummer as Australia Channel Manager
Are Media names Levine as Director of Technology and Product
Equinix names Jarrod Nink as Managing Director for Australia
BAI names Dr Angela Coble as Chief Transformation Officer
Kinetic IT launches AI engineering division with Sete
Click Click Media names Michael Gerardis General Manager
Five Faces Appoints Richard Alcock AO as Board Chair
Kablamo appoints Troy Bebee to lead Google Cloud push
Lottery Corporation names three executives in Brisbane
